Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***n
Definetely worth its price, it’s so freaking durable, 4 months past and no scratch!
H***r
It is perfect for me, because my girl Ruby loves eating peanut butter, but this toy adds more fun!
L***b
Perfect chew toy!
M***d
No destruction or pieces coming off of it, really durable!
M***v
Just awesome!
B***d
When I feed my girl I usually give her like a meal and if she eats all I would treat her with some peanut butter, this helps a lot, she really waits for it every meal and eats all the food to win “a prize”! It is the toy effect, absolutely.
L***u
This chew toy is durable. I’ll give it that. But it’s more like a super hard plastic than a dog chew toy. It has no give to it. My dog, who chews on EVERYTHING, completely rejects this toy, even when I spread peanut butter on it.
This is so hard that the dog has a difficult time even holding it in his mouth.
R***y
I think it is really nice toy, no damage over time, my dog likes this one and is not bored with it
T***i
Nice toy
C***t
A very good toy, well-made, solid material and looks just like a corncob
Z***g
It’s ok for smaller dog
M***t
My dog loves it!
W***t
I would buy another one toy like this, but I don’t know if it will ever be destroyed cuz it’s been like 8 months and it is like brand new!
U***o
Good toy for my pup!
V***y
My dog loves cheese, I mean soft cheese, and this is super useful for me and entertaining for her!
N***l
I highly recommend this toy and other toys of this company! They never let me or my baby Angel down
S***e
Cute toy, indestructible for sure! Great for treats!
F***m
The sockets are not too big, it is nice for distracting you pet for some time, use it almost every day
T***g
My 8 month-old puppy is head over heels!!! It’s pretty durable. Def recommend!
O***r
Great toy, my boys fell in love immediately
D***v
It is great for all dogs! We have three of different breeds, and they all love this corn
R***e
My Jack Russell loves this!
H***k
Our dog loves chewing this toy and eating out of “corn sockets”, a perfect toy for our super chewer
N***c
This toy is very hard rigid plastic but, surprisingly, my dog really loves it. Even without the peanut butter. She chews and chews on this thing and is slowly destroying it, but it is lasting a very long time.
F***o
I like that fact that it isn’t rubber, like with most chew toys
T***p
It’s nice for smaller dogs with smaller tongues
M***v
It’s a fun toy. I will say, it is a very durable toy. I have a VERY VERY aggressive chewer and feel this toy is almost indestructible!
J***f
I haven’t had a chance to try this toy with peanut butter, but my 3 month old golden retriever mix loves it just the way it is!
P***y
This toy when air with some treats poked into it, will keep your dog occupied for a while. The toy is pretty tough but is already showing some wear after a couple of days. But you should have known how these dogs destroy everything, they’re monsters ahaha. It’s also a very good toy for the outdoor activities and it can get wet without any damage, so if you play outside with the sprinkler or just want to put the toy on the dishwasher (plastics cycle) it will be okay.
C***i
My pitbull terrier mix LOVES this toy. We freeze homemade apple sauce with blueberries and honey drizzled on top and give it to her after her walks as a reward for walking well. Once she’s finished, we give it a quick wash and freeze it again for the next day. My favorite thing about it is that it’s hard for her to pick up and chew on so it’s stayed in VERY good shape since we got it about a month ago. We didn’t intend for it to be a toy that is played with regularity (just for enrichment purposes) so we absolutely love the design and the fact that it’s difficult for her to chew on. I don’t foresee myself needing another one in the near future but will DEFINITELY purchase a new one when this one has lived its long life!
L***v
My two Border Collies like this more than most hard chew toys, but not quite as much as flavored nylabones. The textured surface is good for smearing a small amount of peanut butter on, though the dogs lick this off quickly. When chewed, it got rough, prickly edges, similar to other hard plastic chew toys, but my dogs were not even close to being able to actually chew a piece off, that’s why it is 5.
A***p
I got this for my puppies for Christmas. We have two mega chewing raptors (German Shepherds) and a tough chewing Chessie/Lab cross. I thought we would have to put a little peanut butter on the pitted side like show in the product pictures, but our dogs just grab this corn cob and start gnawing on it. It’s really funny to watch them. It’s really nice to find American Made dog toys especially those that can stand up to the three sets of chompers in our house. It’s showing a little wear after 2 weeks but it’s holding up well. We would definitely buy this brand and this toy again.