Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Best thing ever made.Small and compact
Soso.Being on the go with a baby isn’t easy but this definitely helps
Lightweight, easy to unroll with one hand while holding the baby. Love it!
Compact with lots of storage options
So useful especially while travelling or going to anyone’s places. Super design.
Everything in one place. Thin changing pad.
Carry in the stroller – Has saved us many times! Great quality!
I’m using this changing pad everywhere. I love it because it creates a cushion for the head and it fits everything I need for quick change, even my car keys and cards. Recommend
Good, but small. 4 stars
I love that this changing pad has sides that also fold out. It helps to keep the little one from touching the changing tables. The material is great and easy to clean. Great Changing Pad and would definitely recommend!
This is a perfect product and has all that you need for a newborn.
I have one myself and loved it so much that I had to buy one for my sister-in-law. This product is amazing. This one is durable, versatile and very chic as well. I highly recommend it to any new mom.
Purchased as a gift, they loved it
I bought this product because I wanted something that would cover those public changing tables. It is EXACTLY what I needed for my granddaughter!!!
I absolutely love this – it has been a life saver. It is easy to wipe clean – if it gets really dirty for some reason we just hose it down in the shower. It fits in a purse, is easy to transport. The only reason I’m docking a star is that if you put things in the long side pockets you can’t really fold it tight enough for it to close.
I love this! You store diapers up by the head so that the baby almost has a pillow. The wipes are stored down at the bottom where you need them to be. It also has pockets on the side for other storage.
I love everything about this changing kit, it’s the perfect size, easy to clean, very well made, it has the perfect amount of storage space, and it’s easy to travel with.
Adorable! Great packaging
Concept is okay but very small. I think it’s meant for newborns -7 or 8 months old.. depending on height.Didn’t cover all the area for public changing…
So handy. Fill, wrap and go…
I love knowing my granddaughter will have a clean spot to be changed when out & about. All the storage pockets are nice too.
Works perfect for travel
I love this changing kit! It looked cute and handy for me so I gave it a try! and I LOVE IT!
I have bought other brands and did not like them. I gave them to my friends and kept this one only.
Fits perfectly inside my diaper bag!
Was on my cousin’s baby shower list and she was so grateful to get this!! These are the perfect little helpers when changing babies on the go!
With a little padding in the center will be better.
This product is perfect when you don’t need your whole diaper bag. I keep it strapped to my stroller handle. One con is that the clear pockets on the side don’t close shut so the stuff you put in them comes out easily.
Love it! Very practical.
This is great for my baby who is now 16 months. Much larger than the one that came with his diaper bag and comfortable on hard surfaces because the diaper storage serves as a pillow.
I wanted a small changing pad I could put in my purse and this fit the bill. I keep about 3 diapers in it and wipes. It is thin and compact and easy to use.
A must have if u are a parent!
I love this changing kit. Being able to put everything in one place is invaluable when it’s time to change your child when you’re out and about. What I also like is that the diaper section acts as kind of a pillow for your child when you lay them down.
I bought two of these for baby shower gifts. One of the gals thought she didn’t need anything being this baby boy being her third, however, she wanted this!! It seems so basic and fundamental yet I had never seen these before!I have used it for almost two months now and it’s still very cushioned. It’s a great item! Highly recommended
Thin, Small, lightweight,Convenient but have everything you need! love it! Everything in one place! I especially love the diaper pocket which can be used as a pillow for babies when changing. And the storage space is enough for me even though I have twins, because I really don;t like to carry a huge diaper bag out! perfect for me. It’s perfect for my newborns. I am quite happy with this product
This has been a staple for me as a new mom. My baby is now 18 months, and I have used this diaper clutch since he was 4 or 5 months old. This is much better than bringing his diaper bag around, which I now only use for longer trips such as staying a weekend somewhere. I’ve had mine for a while now and it’s starting to show signs of all the usage it’s gotten, so I’m going to be repurchasing it because it definitely works for me.
I absolutely love this product! I registered for one with my first child and a second one for the next one! They are so handy, easily fit in any diaper bag or small backpack! (What I use for quick outings) I can fit a couple of each kid’s diapers, a couple disposable changing table covers and a travel size pack of wipes. I also keep a few baggies in the side pockets for the really stinky diapers. I studied lots of these and this one covers the basics and that’s what I was looking for all while being compact! I recommend this quick and easy changing kit for moms on the go!