Your desk:
The place where your ideas are born, where the magic happens. A place you spend almost the same amount of time that you spend sleeping, a place you call home that becomes your extended home.
In fact you’ve probably spent more time staring at your screen than in to the eyes of those you love. You’ve probably eaten more lunches at your desk than at your dining table and let’s face it, your desk is an extension of you and If it isn’t, then it needs to be!
Cue Mustard, the desk police, the desk ambassadors of the world! We are here to save your desk from the bleak, the mundane, the humdrum. To bring flavour, colour and a sense of belonging all neatly wrapped up in a fashion led package.
And who is this company named after a quintessential English condiment? Mustard are a team of designers and trend hunters headquartered in London with offices in New York that bring the perfect combination of design and commercial prowess to the stationery world. Our quest is simple!
Mustard wants 10% of the space of every desk in the world. A movement we believe in with evangelical determination. A movement that requires your support for it to happen.
So join us, let’s give desks out there some appreciation! Because the more love we show them the more they will love us back and our day will be just a little bit more special!
Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Frequently Asked Questions
When will you ship my order?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@pointnbuy.com
Customer reviews