Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this oil! Eucalyptus works really well for all sorts of things.
I use this eucalyptus oil to add to a bowl of eucalyptus leaves to add to the scent. It is a nice sized bottle for the price.
Great product. I’ve been putting a few drops in the morning on my pandemic mask as a breathing treatment. I also put a few drops on a bunch of eucalyptus branches in my steamy shower too. Great smell.
This helped me a lot. I boiled water, put a few drops & inhaled it. Love this scent!
We use a small glass container in the bathroom window ledge, filled with cotton balls and a few drops of the Eucalyptus oil. it smells great.
Amazing fragrance!
Don’t know how other people use this but when mixed with original Listerine it makes a fine mosquito repellent.
This product has the true smell of the Eucalyptus. I will definitely buy it again.
Love this.
I have been using this product for a month now and I am greatly satisfied. I highly recommend this.
The product arrived on time and in good condition. I bought it for a variety of reasons. It can be used in different ways. There are many uses as well–check your internet browser.
I like quality and value.Thanks for a good product.
This bottle of eucalyptus essential oils is everything I needed for my diffuser. It is easy to use, the size is a lot so it will last you a very long time even if you are like me and use it every day. Not an overwhelming smell either.
Love it. This fragrance is my favorite.
I was very happy with the scent , very realistic smell , I like to use it in the shower in the morning.
Very lovely scent and quality.
Bottle is as the image portrays, easy to use. Am pleased with product
I have loved the eucalyptus scent for years. I put several drops in a spray bottle with water and spray my bedding, carpet, furniture and rugs. The scent doesn’t last a long time, but it is essential oil and not perfume. I also put a few drops on the back wall of my shower and the steam makes for a very aromatic shower.
The way I use this oil is I mix eucalyptus oil with peppermint oil in a diffuser. It seemed to take a lot more drops than I usually use to get the strength of aroma that I desire. But it could be just me this week. I need to use it a little longer.The seller was very prompt, the oil was packed very well. The price was very good.
I love this eucalyptus essential oil! It is pure and a little goes a long way and it smells wonderful! I will be purchasing from them again.
Good, but for some reason, this eucalyptus oil is not very strong-smelling.
Great! Makes my room also smell very good.
I love this oil! Pure and smells incredible. Patchouli is one of my favorite essential oils!
The smell is pure and true to what I would expect.
I just love the smell of Eucalyptus! It reminds me of when I was a kid in Hawaii. This is so pure and so refreshing! I love to use it in my cleaning spray and to diffuse it in the living room when I’m cleaning the house. Makes everything smell so clean and pure.
This is a pretty potent essential oil. I use this in my yard to kill Carpenter Bees and it’s a really good insect repellent. I put about 30 drops in a 1 gallon garden sprayer. It’s fantastic. I’ve completely switched over to using this product.
It’s pretty, and therapeutic. Thanks!
This was my first time using eucalyptus oil and let me tell you that I am hooked! I tend to have allergies this time of year, so I put a dropper full in my oil diffuser and run it at night. This really helps to clear your sinuses, naturally. It has a pleasant fragrance that fills my entire home!
I love eucalyptus since it calms me down and helps me wind down from long stressful days. This has a very strong scent and works perfectly just dropped around to leave scents to fill your room (a couple drops on my blankets or used in my diffuser). This is 100% pure eucalyptus too which I greatly appreciate (versus made with other things). Highly recommend this to relax.
This oil has a wonderful sweetness to it which adds olfactory counterpoint to the natural pungency of the eucalyptus tree smell. I am using it in a face steamer and inhaling the vapor from this oil to strengthen (hopefully) my lungs in case I do contract this awful virus. The evidence for this bolstering of the bronchi is in folk medicine; however, it has not been scientifically tested.
The scent is amazing and smells extremely authentic. We use this in many ways for cleaning products ,to laundry ,to body wash, it has never given us a problem and is great for sensitive skin. Hope this helps.