Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was a gift for a friend’s dog. She loved it!
Made well. It’s my dogs fave toy. Thank you!
We gave this to our dog for Easter and she loves it!
Like it. I wish it was a bit more durable..
My American bulldog puppy is obsessed with his carrot! He is surprised with the squeaking lol! And it’s still holding up after all of his chewing
Super cute! Lasted us months until my puppy completely broke it. It was her favorite toy!
My fussy dog is on her fourth toy like this! She loves them!!
So far, neither of my dogs have destroyed it so that’s a plus. The squeaker is good and it’s a good size for my dogs.
My dog absolutely loves these.
This toy is fun for the pooch but as a warning, ‘pickers’ and heavy chewers will have this torn apart in no time.
All four dogs loved this. The youngest, a 2 year old lab, chewed through hers quickly, though.
It’s my dog’s fav toy! He chews, runs, sleeps and does everything with him.
Forget about the favorite old bear toy (note: abandoned in the background)… it’s all about my new carrot toy! Can’t stop, won’t stop. HA HA. We even came back and ordered a 2nd one for my travel bag 🙂
Super cute and soft, but fur comes out easy
This is a great squeaky toy for my dog. It is easy for her to find the squeaker and play with it more than her other toys. It is soft and of great quality.
My dog played with this toy .Of course chewed it up in a week. My dog loves squeaky toys a lot. But it was a great toy.
My dog absolutely loves this toy! Very cute and hasn’t been destroyed in the whole month we’ve had it so far.
My dog loves carrots so thought this would be a cute toy for him. He loves it!
Dog love this toy! It is cute and seems durable so far.
My dog loves it! Squeak, squeak!
My dog really loves this carrot for some reason. He pretty easily disembowels plush toys. However, this carrot has escaped his wrath. I’m not sure if it’s because of the fur around the carrot or what but he definitely does not do targeted strikes on the seams. I predict in a few months I’ll have to purchase another one, but I totally will!
My dog loves it! Received it yesterday and he immediately wanted it once I opened the box, HE LOVES CARROTS SO DUH LOL. This toy is durable for a soft chewer
Cute! Typical plush dog toy.
My puppy loves her carrots so much! Surprisingly durable! The squeaky sounds like all of the other squeaky toys. Nothing negative to say about it! And everyone loves to see her carrying her carrots around!
Dogs loved this toy while it lasted. Squeaker is loud and keeps the dogs entertained, however this only lasted 2 days.
Shady loves it, but she’s a Golden Retriever with a soft mouth.
My dog is tuff on toys but surprisingly it has survived! A good buy
Our German Shepherd absolutely loves this toy! The first one lasted a day. The second one she’s shockingly kept intact for 3 months and going. She gets so much joy dancing around this thing, we’ll keep buying more anyhow. Don’t hesitate. Buy it.
It’s a great soft toy, I would probably recommend this for those who aren’t bulldog owners, my pup is probably going to tear it apart by the end of the day but he loves it.
Yorkie doesn’t go anywhere without it
This is universally one of the favorites of dogs. Dogs love the squeaker.
Adorable, he loved it
Both of my dogs liked these toys. We don’t let them chew the toy, because I’m sure, like all plush toys, it won’t last long if we did. I’m happy with this purchase.
My dog loves these toys, it’s her favorite!!
Out of all his toys, our Jack Russell Terrier wouldn’t give this one up. For Christmas he received many squeaky toys & treats but ignored them all for this carrot toy. It was just the right size for this 10 pound pup and it held up well. Have ordered before and will order again. It’s a winner for this little guy!
Very cute toy at a great price. Sometimes my boxer plays by himself, shaking his head and making his toys fly across the room. I find toys on window sills, on the end table, behind the couch. Anyway, this toy is Brutus approved and me approved cause it’s soft and a bright color so I can find it when it’s lost.
I purchased this for a friend’s dog after she told me of his love of baby carrots. I really didn’t think I’d be able to find a carrot dog toy, but lo and behold, here was one. My best hope was that this toy would get a good laugh, but it turns out that the dog absolutely loves it. It was his companion on their flight home and has become his favorite toy.
These carrot toys get passed around 8 dogs who are brutal with toys. I did not expect it to last two months but it has. For some reason it is their favorite toy. It has started many fights here and I should have ordered 8 instead of 2. The stuffing is almost completely removed and it’s still their favorite. My dogs are terribly rough on toys and can normally destroy them in about 30 seconds. I bought this with a ton of other toys knowing it would be in the trash in a day. Surprise! It’s a magic carrot ha!
I can’t believe I am writing a review on a carrot dog toy, but there is “something” about this toy that is very appealing. It was a favorite of a family member’s dog so they got one for our schnauzer. He immediately took to it and carried it all over the house. Since we are in a two story, he’d take it upstairs and then whine because he didn’t have it down stairs. We decided to buy another and he is equally happy with it.
Not sure what it is…but he definitely prefers this toy over all his others.
I bought this for my dog because her favorite treats are carrots, which in hindsight we didn’t think all the way through lol. When we give her a treat we say, “Do you want a carrot?” And she does her happy dance, angels sing, and all is right in the world. Until we get a carrot shaped toy and keep accidentally referring to it as a “carrot” and just confusing the carrots out of her lol. She absolutely loves the toy though! We just haven’t come up with something to call it that doesn’t make her expect a treat and confuse her! Hope this helps!