Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
Yes.
If you have any other questions, please contact us and we will do our best to help you out.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pointnbuy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is alright. Thank you
Well made brooch, fits & works perfectly
Cute but big
This was for a sweater/jacket that my best friend wears. She really likes it and it stands out. She gets lots of compliments. Nice design and I didn’t get stung on the price.
Worth it! It’s small but ridiculously shiny like diamonds in person. Pictures or video clips don’t do it justice. I already have three.
Great quality, I just wish it was a bit larger.
just got this brooch. really satisfied with the purchase
Such a beautiful piece. Rhinestones are so sparkly and nice. Will probably buy another one. Shipping was pretty fast. High quality piece.
All eyes on me. I receive so many comments all good.
discount is a good offer available in this webstore
HUGE HUGE brooch! This is really nice, great detail and outstanding price. If you collect, you’ll want this one!
I love this pin. I bought three. Love the big size .
I Love this brooch. It is the perfect accessory and looks lovely on my coats and sweaters.
A very beautiful piece of costume jewelry, I’ve worn it twice now, and I’ve received lots of compliments. The brooch was nicely packaged, and they even included extra rhinestones in case of any loss while wearing the item. I’m very pleased with my purchase!
Pretty!! Much larger than I imagined, but an interesting piece.
When such a cheap is available online, it’s logical to buy it instantly. That’s what I did 🙂
love pins and this one looks so great on my coat! Lots of compliments too. I am a very happy customer!
Big and Beautiful. The perfect accessory for my themed Halloween costume.
I guess the seller has kindly set the cheapest price for brooch. And the quality is more than great!
It’s very pretty but too big for my taste
I didn’t pay attention to description 😐
it was a bit difficult to find a on such a low price. but thanks to the store owner now i’m happier than ever
Bloody adorable! A must need in your jewelry collection. Well made and good aesthetic.
Nice accessories for sweater, jumper, scarf. Looks nice and cute! So satisfied 🙂
Great quality – regularly get compliments on it. Love to wear it with navy and white outfits. It’s large, but not ridiculously so. Size was perfect as described. My 14yro son wore it for Prom and everyone loved it. I think this brooch it’s perfect for unisex.
Beatiful! It’s far worth the money spent. A great size and i can’t wait to put it on my blazer! It came in a pretty box, very well protected. I used for a black widow costume. Everybody made nice coments about this piece. This is so beatifull it can be use for any ocassion. I am really impressed!
This pin was more then I expected! It is just beautiful! Could not be cuter. The clasp (as all c-clasps) is a little loose so I took the precaution of a dab of eyelash glue to help prevent an easy mishap. Enjoy!
Worth it. I was hesitant to buy it just based on the customers photos that are up. But I went ahead and purchased it. It is smaller than I thought it would be. In person it is so shiny like diamonds the photos just don’t do it justice. Very sturdy and I like this brooch more than the other ones.
Prettiest pin ever!!! And I have a collection of pendant/pins from various sources at all price points. The color on this little one is vibrant without being gaudy. I tried it on a medium weight dress (ponte knit) a light-weight wool jacket, and a winter coat, it held up perfect without any sagging. It’s really pretty!
Very nice! It looked a bit large in the pictures where someone is holding it, but it’s not at all huge, which I was afraid it might be. The gal I bought it for is on the conservative side, so I was very pleased with the size. Not huge, not tiny, either – just right! Can’t speak to how long the stones will stay in place, etc., but it was just what I was hoping for as far as size, color, and overall look. Doesn’t look cheesy – very pretty, and has a definite “vintage-y” feel. Very happy!
my relatives are so comfy with this brooch! This is the most unbelievable thing ever! me and my friend would recommend this purchase. It was sent out so fast, the prognosed delivery was slightly over) a week later and it came sooner than in eight days after ordering it! really satisfied with the gain and with the customer service. And this bargain, outstripped our expectations for thepayment.
I have been looking all over for the perfect insect brooch and this one caught my eye. It’s beautiful! Nice costume jewelry piece. Well made so far, I think it is a nice size not too small or big.Coloring and jewels on the piece are nicely placed. I will seal them before wearing to make sure I don’t lose any pieces.